Shipping & Returns
Shipping
We offer complimentary standard shipping on every U.S. order. Most orders arrive within 3–7 business days from when you place your order.
| Method | Delivery Time | Cost |
|---|---|---|
| Standard | 3–7 business days | Free on every order |
| Express | 2–3 business days | $12.00 |
| Overnight | Next business day | $25.00 |
| International | 10–14 business days | Calculated at checkout |
All orders include tracking information sent to your email once shipped.
60-Day Money Back Guarantee
If you don't love your SnapGap, send it back within 60 days of delivery for a full refund — no awkward questions, no restocking fees.
- Return shipping is free for domestic U.S. orders — we'll email you a prepaid label
- Refunds are processed within 5–7 business days after we receive the return
- Sale items are eligible — the guarantee applies across the board
- Keep the original cover; the foam core can be returned in its packaging
Damaged or Wrong Item?
If anything arrives damaged or you receive the wrong size, email hello@snapgap.com within 7 days with a photo and your order number. We'll ship a replacement out the same day — no return shipment needed.